Delivery

*Delivery times are clearly shown in checkout and will differ depending on the finish option.

**Delivery times are clearly shown in checkout and will differ depending on the finish option and country

Covid-19 dispatch and delivery update

We are open for business as usual and we are working hard to ensure that deliveries can continue. We have strictly enforced measures to keep our dispatch team safe, including social distancing and enforcing hygiene measures.

Despite this, we are currently operating within our normal dispatch timescales. However we are now finding that sometimes delivery may take longer than usual due to the problems being experienced by courier companies and Royal Mail. Please do be aware that once your item is dispatched it might take longer to reach you than usual. Please use our delivery dates shown on the website as a guide at this time, we do appreciate your patience with this. If you have a query about your order please contact Customer Services. They'll do their best to help you as quickly as they can.

Thank you for your continued support.

Further delivery information

Important! Please check for Damage. Many items are shipped via Royal Mail, however some items, for example larger wall maps, are shipped via courier. If your product does arrive by courier please ensure you inspect goods for damage prior to signing for them. If the packaging or product is damaged please do not accept it from the courier or alternatively please sign for the item as damaged. Please contact us to let us know if any item, whether delivered by the Royal Mail or Courier, is damaged within 24 hours of taking delivery. If taking delivery on a Saturday, please note our offices are closed on Saturday and Sunday. In this instance please either contact us here over the weekend or call us on Monday. Please note: to check the actual map for damage you will need to remove it from the package. Unfortunately occasionally damage occurs to the map when the packaging looks in good condition. If you'd like to know how your product will be shipped then just call us on 01993 880 939.

Click here to find out what to do if your order hasn't been delivered yet

Orders that are shipped to countries outside the UK may be subject to import taxes, customs tariffs, and fees levied by the destination country. These charges are the customer’s responsibility and will be billed by the delivery company or your local delivery office. We have no control over these charges and are unable to estimate them. Tariffs are not included in the final price at the time of your order; for an estimate of these fees, which vary by region, contact the customs office in your area.